Understanding Organizational Culture
In this episode of Eye Openers, we dive deep into the heart of what drives my work - organizational culture.
As both my work and this podcast evolve, it's crucial to step back and define what organizational culture truly means. It's not always obvious, even to those of us who eat, sleep, and breathe this topic!
Takeaways from this episode:
🌟Organizational Culture is Rooted in Shared Values and Beliefs: Every organization operates on underlying principles that shape decisions and interactions.
🔄 Cultural Norms Shape Behavior: Norms and behaviors within a workplace guide employees and create a sense of belonging and purpose.
👥 Impact on Recruitment and Retention: Authentic organizational culture attracts and retains talent aligned with company values.
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Eye Opening Insights:
[00:04:15] So there's signals all over the place already about what your organizational culture is because You are already existing in a company that has an organizational culture. This is not something that just gets formally put in place There's already a norm a behavior set like you're already doing things in the in that organization And that is the culture whether it's written on a piece of paper or, you know, hangs up in your employee break room or not, that is part of the culture. It's how we do things around here.
[00:07:20] They made, humor and fun and personality, a big part of their brand. I know several times I've been on like, the customer support chat or something with them. And they're asking me about like what I'm watching on Netflix and what my favorite part of my day was. And, the fact that I remember those interactions and I'm telling you about them now speaks to how strong their organizational culture is and their values around, creating that customer experience.
[00:10:21] And if someone was to observe you, observe your organization. Okay. And without using words, they were just, they couldn't hear what you were saying. Let's say they're speaking another language and they were just watching you. How would they describe your company? So this is a good place to start because if we couldn't understand the words that were being said, how would someone think about your organization if they just observed how you did things around there?
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